Job Description
Service & Operations Process Trainee
Key Responsibilities
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- Responsible to accurately process service request cases assigned systemically as per defined assignment and case deadlines.
- Participate in Operational, Domain and soft-skills development training programs to develop process and domain knowledge and build/improve skills & competencies.
- Participate in team meetings, huddles and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities.
- Utilize various computer applications to review service requests and supporting documentation/paperwork.
- Ensure availability of required information and documentation to accurately process such requests
- Follow up with Advisors/stakeholders if additional information is required – Approve requests that are In Good Order; Reject Not in Good Order Service requests and provide rationale for such decision
Required Qualifications
- Strong communication, interpersonal, organizational and time
-management skills. Good working knowledge of computers, with proficiency in MS Office applications (Word, Power Point and Excel).
Preferred Qualifications
-Product-specific or financial services industry experience will be an added advantage.
Desired experience of 0-2 years in the field of brokerage and a Strong academic background/ orientation
- Any Graduate, BBA/B.com/BA/MBA/B.sc
If you align with the above role and want to be a part of the best growing practice, Ameriprise is the place for you.
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Location :- Gurgaon
Please share your updated resume at :- ankit.rana@ampf.com